Norwalk Senior Center Procedure Regarding Service Animals
Norwalk Senior Center abides by Connecticut law which requires public
accommodations to permit people who are blind, deaf or mobility impaired to use service dogs to help them. The ADA has similar provisions but covers a wider range of disabilities, including mental and psychiatric disabilities.
Norwalk Senior Center staff will not ask the owner of the service animal to carry or provide documentation (as per Connecticut law and the ADA).
A canine must be adequately trained to qualify as a service dog.
If it is not apparent what a service animal does, the Norwalk Senior Center’s staff may ask if it is a service animal, and what tasks it performs for the person/owner. CT law requires public accommodation to admit guide dogs and service dogs.
Norwalk Senior Center Procedure Regarding Adequate Time for Boarding
Norwalk Senior Center permits passengers to take all the time they require to board the minibuses. We do not rush passengers. Our passengers are elderly and disabled- they require plenty of time to move about. Norwalk Senior Center wants our passengers to take their time getting on and off the bus so falls can be prevented.
Norwalk Senior Center Procedure Regarding Passengers Traveling Without a Mobility Device Who Wish to Use The Lift to Board the Mini-Bus
Norwalk Senior Center permits passengers without a mobility device who wish to use the lift to board the mini-bus to do so.
Norwalk Senior Center Procedure Regarding Passengers Traveling with Respirators or Portable Oxygen
Norwalk Senior Center permits passengers to board our mini-buses while traveling with respirators or portable oxygen.
Norwalk Senior Center staff will take necessary precautions to secure the respirator or portable oxygen tank for safe-keeping (they secure it with a seat belt).